Who we are
Sense+ is an AI-powered personal health guidance platform operated from India. We provide symptom guidance, confidence-based health insights, and nearby healthcare provider recommendations.
Sense+ does not provide medical diagnosis or treatment. For privacy-related questions, contact privacy@senseplus.co.in.
What data we collect
Account information
We may collect your name and email address when you register, create an account, or join the waitlist.
Health information you provide
This may include symptom descriptions, images of visible concerns, check-in details, and scan history that you voluntarily submit for analysis.
Location information
With your permission, we may use approximate location information to surface nearby healthcare providers. We do not store precise location data unless required for a specific feature and clearly disclosed.
Usage and device information
We may collect device type, operating system version, app version, and anonymized usage information to understand and improve the service.
How we use your data
- To analyze symptoms and provide health guidance.
- To personalize health insights and history views.
- To surface nearby healthcare providers when relevant.
- To send product updates and waitlist communications.
- To improve Sense+ using aggregated or anonymized information.
We do not sell personal or health information and do not use health information for advertising.
Legal basis for processing
Where applicable, we process personal information based on your explicit and informed consent, as well as other lawful bases available under applicable data-protection laws.
You may withdraw consent by deleting your account, disabling a feature, or contacting us.
Data storage and security
We use technical and organizational safeguards intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
Health-related information is transmitted using encrypted connections and stored using access controls appropriate to the sensitivity of the information.
Data sharing
We do not broadly share or sell personal information. Limited sharing may occur with trusted service providers that help us operate Sense+.
- Database and authentication providers.
- Hosting and infrastructure providers.
- Mapping or Places services when finding nearby care.
- AI service providers used to process health inputs where appropriate.
- Authorities where disclosure is required by applicable law.
Your rights
Depending on the laws that apply to you, you may have rights to access, correct, delete, or obtain information about personal data we hold about you.
You may also be able to withdraw consent or object to certain processing activities.
Data retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, to provide the service, or to meet legal and security obligations.
Children’s privacy
Sense+ is not intended for independent use by children unless permitted under applicable law and used with appropriate parental or guardian involvement.
Changes to this policy
We may update this Privacy Policy as our products, practices, or legal obligations change. The effective date at the top of this page will reflect the latest revision.
Contact us
Questions about privacy or personal information can be sent to:
privacy@senseplus.co.in